Truthful and Accurate Communications: Behm Design does not engage in deceptive or misleading trade practices regarding any aspect of electronic commerce, including advertising, marketing and the use of technology. Every effort is made to clearly and accurately represent products and services offered.

Disclosures: Behm Design shall disclose to customers and prospective customers information about the business, the goods and services available for purchase online and by mail or phone order and the transaction itself (terms of transaction, product availability, pricing and applicable shipping costs)

Information Use Limitations: Behm Design shall use information submitted from customers and prospective customers for the limited purposes of receipt of payment for products and services and their delivery including relevant communications. Information entrusted to Behm Design for stated purposes shall not be made accessibly by or released to any party for any reason at any time.

Customer Satisfaction: Behm Design shall strive to ensure customer satisfaction in all transactions as stated in Our Guarantee. Behm design shall respond to all communiocations in a timely manner and strive to resolve any complaints or disputes a quickly as possible.

Communications Accessibility: Behm Design shall remain accessible to customers and prospective customers by email, US mail, telephone and fax communications with information posted on w3eb site at all times.